Case study: Deliveryby.bike, an ordering system for bike couriers

Early days

I had a chance encounter at a LinkedIn Local event back in early 2020. That's where I met Felix, who was starting up a bike delivery service in Hamilton through the nonprofit organisation GoEco. I thought it was an epic idea and volunteered to build a little web-app for managing orders. Over the next 6 months, we had some fun evolving that little web app into a cool little order management system.

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An opportunity appeared

Around October 2020, I got an email from Adrian, a Melbourne based designer. Adrian was working on a new website for Momentum Messenger, a well-established bike messenger service in Melbourne. Turns out Lachie, one of the founders of Momentum Messenger had come across the little ordering app Felix and I developed. Lachie had asked Adrian to get in touch to see if I could help offer their clients a similar experience.

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Delivery by Bike was born

We had a chat and decided to work together to develop a complete ordering platform for bike messenger companies. Over the next several months we iterated on a prototype app until Delivery by Bike was born! In early 2021 we started testing and refining the app to get it ready for public use.

Admin screens

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Customer ordering screen

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Where we're going

This is in no way an attempt to build a "platform" that tries to get between bike couriers and their customers. I want members of the bike messenger community to be actively involved and see Delivery by Bike as a tool built for them to help their businesses thrive. My goal is to focus 100% on helping bike messenger services run their bookings smoothly so that they crush it in the stuff that matters most.

You can check out the live product at deliveryby.bike!